I'm gradually centralizing all my lottery services into The Lotto Life - and I've just now finished another transfer.
The support desk is now here: /help
You'll see an extensive FAQ of nearly 100 answers here covering all sorts of questions. And you can use the handy FAQ Search too, for anything you want to know about the Silver Lotto System products.
If you have a query about your product... missing or not arriving, how to play etc, check here first. It will tell you how to get the best HELP! Just click on the HELP menu above.